DIRECT CORRESPONDENCE & CONCIERGE

We’d Love to Hear From You.

Whether you are an artisanal cheese enthusiast, a restaurant chef seeking custom dairy batches, or an early riser inquiring about morning milk routes in your sector.

SEND A DISPATCH

Concierge Inquiry Desk

Our Hastings dairy desk responds within 2-4 business hours.

HEADQUARTERS & COLD HUB

The Good Cow Company

9 Chapel Road, Hastings,
Kolkata, West Bengal 700022, India

Electronic Mail: admin@thegoodcowcompany.com
Operations Window: Monday – Sunday: 05:00 AM – 09:00 PM
MORNING MILK COVERAGE

Serviceable Kolkata Hubs

  • Zone 01 — South Kolkata Elite (Alipore / Ballygunge / Gariahat) Window: 05:30 AM – 07:00 AM
  • Zone 02 — Central & Heritage Corridor (Park St / Beckbagan / Chapel Rd) Window: 05:45 AM – 07:15 AM
  • Zone 03 — Salt Lake & New Town Tech Belt (Sectors I–V / AA I–III) Window: 06:00 AM – 07:30 AM
  • Zone 04 — North Kolkata Cultural (Shyambazar / Sovabazar) Window: 06:15 AM – 07:45 AM
COMMONLY ASKED

Frequently Asked Questions

How do you ship cheeses & butters across India without spoiling?

Every order is vacuum-sealed and packed into high-density thermal insulated cold-boxes with frozen eutectic phase-change gel packs that maintain temperatures below 4°C for up to 60 hours in transit.

What is the 24-hour cutoff rule for morning milk?

Our Gir cows are milked fresh every afternoon for next morning delivery. Any schedule modification or vacation halt must be submitted at least 24 hours prior to dispatch; orders inside the 24-hour window are locked for milking and fleet loading.

Can I pause or halt my milk subscription when traveling?

Yes! In your "My Account" portal under Milk Subscriptions, you can halt deliveries indefinitely or set specific vacation dates. Future deliveries beyond the 24-hour cutoff are paused immediately.

Can I get milk delivered only on specific days of the week or month?

Yes. Subscriptions can be configured for Daily deliveries, specific days in the week (such as Mon, Wed, Fri or Weekends only), or specific calendar dates of the month (such as the 1st & 15th, or custom dates from 1 to 31). You can also skip or add extra single days anytime outside the 24-hour dispatch cutoff.

How does wallet pre-charging work?

You can pre-charge your Good Cow wallet via Razorpay (Cards, UPI, Netbanking). Each morning when your fresh milk is dispatched, the exact bottle cost is deducted with full receipt logging.